LocatorHub is Retiring
/LocatorHub is retiring at the end of 2023. Read on to find out more about the possible migration options.
Read MoreUK Data Loader 5.1 extends data loading and locator support
/We are excited to let you know about the latest release of UK Data Loader. This new version includes new loading tools and we have added much more to the Locator creation tools.
Read MoreUPDATE: QuestionWhere and MyNearest service disruption - RESOLVED
/Customers are currently unable to access instances they have created in MyNearest and QuestionWhere.
We are actively working on the problem and hope to have a solution deployed shortly.
We will provide updates as work progresses.
Read MoreImproving your Technical Support Experience
/To improve the Technical Support services we deliver we are making some changes to the way that you interact with us.
The next step in the evolution of the Technical Support experience is to retire the use of email for raising support cases, and you are encouraged to use My Esri as this provides the best user experience. You will also still be able to phone the Technical Support helpdesk. Whether using My Esri or Phone, to request Technical Support you will need to be an authorised caller in My Esri.
Please read on to find out more about how this affects you.
Read MoreUK Data Loader v5 supports creating Locators
/The latest version of the UK Data Loader supports the creation of ArcGIS Locators from AddressBase Premium data.
Read MoreIMPORTANT REMINDER: ArcGIS Online will soon be enforcing HTTPS Only
/This is an important reminder that on the 8th of December 2020, ArcGIS Online will change to enforce HTTPS Only. This means HTTP support in ArcGIS Online will be discontinued and references to HTTP URLs will no longer work in ArcGIS Online.
Read MoreUPDATE (New Time): Esri UK Content change to HTTPS Only
/IMPORTANT UPDATE. This change is now postponed until 11:30am on 1st of December 2020 (Please note the new time).
In previous articles we discussed the ArcGIS Online change to enforce HTTPS Only and how this may affect your ArcGIS Online organisation. This article explains what is happening to Esri UK content.
All of the Esri UK content is already accessible via HTTPS, as well as HTTP. At 11:30am on 1st of December 2020 (previously 11th November 2020) we will transition to providing content as HTTPS ONLY. If you are currently connecting to any of our services using HTTP you should start to update those links to HTTPS as soon as possible.
Read MoreSupport for ArcMap
/There will be no further releases of ArcMap beyond the current 10.8.x release series. Esri will continue to support ArcMap until March 2026.
This article provides more information on what you need to know.
Read MoreMature Support for Raster Basemaps in the ArcGIS Platform
/Esri have announced their plans for Vector Tile Basemaps to become the primary version of basemaps, so Raster Basemaps will move into Mature Support. During 2020 Esri have already moved several Raster Basemap services, and in July 2021 other Raster Basemap services will move into Mature Support too.
Read MoreSweet for ArcGIS Licencing
/From 14th October 2020 Sweet for ArcGIS will be available from the ArcGIS Marketplace. This means there are some changes for existing customers.
Read MoreUsing the APGB service from ArcGIS
/The Aerial Photography for Great Britain (APGB) agreement is a fantastic service for public sector organisations in Great Britain. It gives the public sector access to high resolution imagery and height data for use in their GIS, CAD and other systems. The data is available either by downloading the source data or as a dynamic WMS service.
Read MoreLocatorHub 6.0 Service Pack 1 Release
/We are pleased to announce the release of LocatorHub 6.0 Service Pack 1.
Read MoreUK Data Loader version 4.2.2 now available
/The latest UK Data Loader 4.2.2 release includes a number of bug fixes and enhancements.
Read MoreUpgrade to the NEW Phase 1 Habitat Survey template for Sweet
/In 2019 we released a Phase 1 Habitat Survey (P1HS) template for Sweet. We’ve now released the latest update with lots of new features. If you’ve been using the original P1HS template you will need to move to this latest release and transfer your data over to the new data schema.
This article contains step by step instructions to help you upgrade.
Read MoreArcGIS Hub is being updated to enforce HTTPS Only
/ArcGIS Hub will be updated to enforce the use of HTTPS only on September 8th 2020, in advance of similar updates to the World Geocoding Service and ArcGIS Online.
Read MoreSupport ending for Internet Explorer 11 & Edge Legacy browsers.
/Esri now announces that end of support for IE 11 and Edge Legacy browsers will be with the December 2020 update to ArcGIS Online and the release of ArcGIS Enterprise planned for Q1 2021. This means customers will no longer get support with IE 11 or Edge Legacy specific issues for those product versions.
Read MoreSweet for ArcGIS New Release available
/Sweet for ArcGIS has a new release. This release is a bug fix release and the details can be found here.
Read MoreProcessing Change Only Updates for OS MasterMap Topography layer
/Software Alert for applying Change Only Updates to OS MasterMap Topography layer using UK Data Loader 4.2.1 with older versions of ArcGIS Pro. We recommend that before applying COUs using UK Data Loader 4.2.1, you first check your version of ArcGIS Pro is 2.5 or above.
Read MoreEsri UK is bringing Recover Lost Licence functionality to My Esri.
/The licence recovery process enables retrieval of ArcGIS licences from a machine that is no longer accessible due to system failure, system loss, or destruction.
Read MoreWorld Geocoding Service changing to HTTPS Only (UPDATE: Date Change)
/On the 29th of September 2020 (Note: this was previously 8th of September 2020), the World Geocoding Service will change to HTTPS only. This means that any requests to the World Geocoding Service using HTTP will no longer be accepted.
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