Web AppBuilder for ArcGIS has arrived

Web AppBuilder for ArcGIS is a powerful new application builder included as part of ArcGIS Online and Portal for ArcGIS. This article explains the important differences between the standard Web AppBuilder for ArcGIS and the Web AppBuilder for ArcGIS (Developer Edition).
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ArcGIS 10.1 SP1 Quality Improvement Patch has been released

At the end of 2013, Esri moved ArcGIS 10.1 into 'Extended Support', which means that it will not be certified against new Operating Systems and environments. As part of this transition, Esri have released a Quality Improvement Patch to address performance and stability issues with this version of the software.
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How to add and view attachments in LocalView Fusion

The Technical Support team have received several calls from customers asking how to attach files to feature classes, and display them in a LocalView Fusion web application. For example, you might want to attach traffic order documents to a highways feature class. This article details the options available to achieve this.
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Advanced ArcGIS for Desktop Uninstall Procedure

A lot of the issues we encouter with ArcGIS for Desktop in Technical Support often require performing a re-install of the software. However, when you uninstall ArcGIS for Desktop, certain folders are left behind on your machine. Sometimes, the contents of these folders are the cause of the issue, so additional steps are needed to take these out of the equation.
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Fix Released for Network Storage Corruption Issue

Earlier this year, an issue was discovered with a Microsoft update that caused File Geodatabases stored on a network location to become corrupt. We are pleased to annouce that Microsoft has released a fix for this issue, details of which can be found in this article.
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Troubleshooting ArcGIS Desktop issues - Getting Started

Here in the Technical Support team, a large part of our day is spent troubleshooting issues where ArcGIS Desktop is misbehaving. When dealing with these kinds of issues, there are some easy-to-answer questions that you can use to narrow down where the problem is occurring. Over the course of this series of articles, we will be exploring various troubleshooting steps that you can try to resolve your issue, based on the answers to these questions.
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