Advanced ArcGIS for Desktop Uninstall Procedure

A lot of the issues we encouter with ArcGIS for Desktop in Technical Support often require performing a re-install of the software. However, when you uninstall ArcGIS for Desktop, certain folders are left behind on your machine. Sometimes, the contents of these folders are the cause of the issue, so additional steps are needed to take these out of the equation.
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Troubleshooting ArcGIS Desktop issues - Getting Started

Here in the Technical Support team, a large part of our day is spent troubleshooting issues where ArcGIS Desktop is misbehaving. When dealing with these kinds of issues, there are some easy-to-answer questions that you can use to narrow down where the problem is occurring. Over the course of this series of articles, we will be exploring various troubleshooting steps that you can try to resolve your issue, based on the answers to these questions.
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