Support for ArcMap
/There will be no further releases of ArcMap beyond the current 10.8.x release series. Esri will continue to support ArcMap until March 2026.
This article provides more information on what you need to know.
Read MoreAdding the new OSTN15 NTv2 transformation
/The new OSTN15 NTv2 transformation from the Ordnance Survey provides a greater degree of accuracy for some UK data.
This article explains how to add this transformation to ArcMap, ArcGIS Pro or ArcGIS Server.
Read MoreUsing your own rasters with OS Open basemaps
/With the release of the OS Open basemaps in ArcGIS Online, customers may wish to overlay their own raster tile layers on the basemaps. In some instances an error that the layer cannot be added to the map because it's coordinate system or tiling scheme can't be adjusted to align properly with the basemap.
Read MoreHow to install, enable and authorise CrimeAnalyst silently
/This article is designed to help customers who would like to deploy, enable and authorise CrimeAnalyst silently for their organisation.
Read MoreSilently enable extensions for ArcGIS for Desktop 10.x
/It is possible to activate extensions silently during installation so that individual users do not have to do this manually.
Read MoreHow to: Uninstall 3rd Party Extensions
/Third party extensions can provide some very useful additional functionality to ArcMap, but are not supported because they have not been written by Esri Inc. If ArcMap is not performing correctly, it may be necessary to remove/ uninstall third party extensions to see if this resolves the issue.
Read MoreTroubleshooting ArcGIS Desktop issues - Getting Started
/Here in the Technical Support team, a large part of our day is spent troubleshooting issues where ArcGIS Desktop is misbehaving. When dealing with these kinds of issues, there are some easy-to-answer questions that you can use to narrow down where the problem is occurring.
Over the course of this series of articles, we will be exploring various troubleshooting steps that you can try to resolve your issue, based on the answers to these questions.
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