New gazetteers available in our Online Services

All users of our online services will shortly have three new gazetteers added to their accounts. These are ArcGIS Locators for OS Code-Point Open, OS Locator and 1:50k Placename gazetteers. Details about these data formats can be found here (CodePoint Open), here (OS Locator) and here (1:50k Placename).

The new locators are named

  • OS CodePointOpen Postcode Locator
  • OS Locator Locator
  • OS 50K Placename Locator

Details of how to use all our online gazetteers across the Esri platform can be found in the ‘How to Use Guide’, which has recently been updated. There are also some Tips and Tricks on how to get the best out of these new ArcGIS Locators, and these can be found here (CodePoint Open), here (OS Locator) and here (1:50k Placename).

The eagle-eyed amongst you may have spotted that we already have some existing gazetteers for CodePoint Open and OS Locator, and you may be wondering what the difference is. The current Locators, called

  • Ordnance Survey CodePoint Open
  • Ordnance Survey Locator

are based on LocatorHub. The new Locators are ArcGIS Locators.  The main difference you will experience in using both types of gazetteers is that the LocatorHub based gazetteers require the Online Services Add In be installed before you can use these gazetteers, while the ArcGIS Locators can be used seamlessly within the Esri  platform.

Note: If you use LocalView Fusion, please read this blog for more information.

Esri UK Online Data Services – Upgrade to ArcGIS 10.2.1

We are planning to upgrade the Esri UK Online Data Services from ArcGIS 10 to 10.2.1 on 7th April 2014.

One important change at ArcGIS Server 10.2 and above is that the service URLs are now case sensitive.  We have therefore taken the decision to make all of our service names lower case only.  The service types will remain mixed case.

To minimise the impact on our users we have put in place URL re-direction so that for a period of time URLs in the previous mixed case format will continue to work, however, we recommend that for optimum performance you update your MXDs, LocalView Fusion content and other references to Esri UK Online Data Services to be in lower case.

Examples of the change to the URLs for the OS Open Background service:



DNS Changes to

This is one of our helpers....

We are planning to switch our domain name from its current load balancer to a new load balancer. This will change the IP address of the domain name. This is part of an on-going programme to further improve the service. The switch is expected to happen in the week of August 19th. 

Nothing else will change – all map services will remain the same.

We do not anticipate any disruption apart from very short-lived updates to connectivity as local DNS caches refresh themselves.

If any client experiences persistent problems, please contact Esri UK Support in the first instance.