16th July 2014 - High Load on Free Datahub Mapservices


Users connecting to http://datahub.esriuk.com experienced service deterioration starting at 14:36 (16th July 2014) which continued for ten minutes until it was resolved at 14:46.


At 14:28 the Online Operations Team received alerts that connection to http://datahub.esriuk.com were impaired. The Ops team had detected a sudden increase in request count.

At 14:36 the situation had deteriorated and the Ops team made a number of immediate infrastructural changes. By 14:46 full and uninterrupted connectivity was restored to http://datahub.esriuk.com. It was likely that due to cached connections etc. some users may have continued to experience issues for up to a further 10-15 minutes.

The team will continue to monitor the situation closely and will update this blog as required.