Celebrating Customer Success

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Last week saw the Esri UK Customer Success Awards take place at our annual conference in London, in front of an audience of over 2,000 GIS professionals.

Now in their third year, the awards recognise an amazing spectrum of incredible achievements from our 10,000 strong UK customer base.

To see such high levels of innovation and best practice on display is truly inspiring, reflecting the impressive range of developments and breakthroughs happening with the ArcGIS platform across all sectors. The winners include our industry leaders, achievers and rising stars and they should all be immensely proud of their success.

Often, the people behind successful projects go unrecognised and this is a major driver of our awards programme. To bring to light the people spearheading amazing projects that manage to stand out in a highly creative and competitive field.

Entries came from all industries and were whittled down to create the shortlist. This year the judging panel was amazed by the level of commitment, ingenuity and above all, passion, behind the delivery of outstanding projects that help change organisations for the better.

Growing each year, the Esri UK Customer Success Awards look set to become an inspirational milestone in the GIS calendar and I look forward to seeing even more entries next year. Congratulations once again to all the winners and a huge thank you to all those who entered, making it such a fantastic celebration of success from the past 12 months.

To see the customer success awards presentation please click here.

Winners of the Esri UK Customer Success Awards 2016:

1. Maps, the Web, and You
Power and possibility with Web GIS

Winner:
GIS Team, Ministry of Defence

Implementation of a single geospatial platform that can serve information out globally, via secured web services, to analysts, agencies and allied partner organisations.

Shortlist:
GIS Team, Wessex Water
Andrew Bradley and Alice Rhodes, Sovereign Housing
GIS Team, MOD        

2. Cartography is for Everyone
New ways to make, see and use maps

Winner:
Andrew Bradley and Alice Rhodes, Sovereign Housing

Sovereign’s strategy is to place maps into the hands of all staff, so that they’re using GIS without realising it or needing specialist skills. The team has made hundreds of new digital maps available to over 500 staff across their entire organisation.

Shortlist:
Jonathan Smith, Emu Analytics
Andrew Bradley and Alice Rhodes, Sovereign Housing

3. Tell Your Story Using a Map
Inform, engage and inspire people with story maps

Winner:
Stewart McCall, South Ayrshire Council

Story maps have been used to present the Local Development Plan, making a complex process more engaging and improving the customer experience.

Shortlist:
Amy, Olivia and Kizzie, Royal High School Bath
Liam Taylor, University of Exeter
Stewart McCall, South Ayrshire Council

4. Great Maps Need Great Data
Creating and using authoritative geographic data

Winner:
Alan Milroy and Giacomo Favaron, XL Catlin

Making maximum use of the ready to use content in the Living Atlas, XL Caitlin have used the satellite data to map and monitor floods, typhoons, earthquakes, wildfires and landslides, as part of their major risk assessment analysis.

Shortlist:
Alastair Duncan and Louise Pettit, Environment Agency
Alan Milroy and Giacomo Favaron, XL Catlin

5. The Importance of Where
How spatial analysis leads to insight

Winner:
Adrian Green and David Worsnop, Operation Griffin, Durham Constabulary

Using mobile telephone data along with layers of intelligence to help catch and convict 14 criminals, who stole over £57 million worth of irreplaceable artefacts.

Shortlist:

Tom Hartley, Atmos Consulting
Tony Collins, Norfolk County Council
Adrian Green and David Worsnop, Operation Griffin

6. Mapping the Third Dimension
A change in perspective

Winner:
Elliot Hartley, Garsdale Design

The creation of stunning 3D web maps for a range of proposed developments in Canary Wharf and the United Arab Emirates, showing line of sight analysis, sun shading and skyline analysis.

Shortlist:
Daniel Irwin, Crossrail
Elliot Hartley, Garsdale Design

7. The Power of Apps
Focused tools that get work done

Winner:
Tony Collins, Norfolk County Council

The Special Education Needs or ‘SEN App’ visualises the travel needs of children so stakeholders can understand the transport costs involved and make the most appropriate commissioning decisions.

Shortlist:
Lee Butler, FERA Science
Tony Collins, Norfolk County Council

8. Your GIS is Mobile
The GIS of the whole world plus a live data sensor in your pocket

Winner:
Lee Butler, FERA Science

Mobile GIS enables field workers to collect and update a wide variety of animal and plant data, replacing traditional paper based processes and saving significant amounts of time.

Shortlist:
Nigel, Luke and Matt, Ordnance Survey
Jennifer Irons, Mott MacDonald
Lee Butler, FERA Science

9. Real-Time Dashboards
Integrating live data feeds for managing operations

Winner:
Paul Hart, Black & Veatch

Using an operational dashboard in a control room to monitor real-time data from teams of surveyors out in the field, capturing information on approximately 200 assets per day.

Shortlist:
Mark Smith, Worcestershire County Council
Paul Hart, Black & Veatch

10. GIS is Social
Web GIS is the GIS of the world

Winner:
Amy, Kizzie and Olivia, Royal High School Bath

Students Kizzie, Amy and Olivia crowd-sourced tourist information visitor data from the Visit Britain website, plus maps from the Office of National Statistics, to explore patterns of migration and build an ethnic and cultural profile of Bath.

Shortlist:
Alice Gadney, British Cartographic Society
Amy, Kizzie and Olivia, Royal High School Bath