April 2013 - SLA and Uptime
/Uptime for April 2013:
100.00% for the data as a service (DaaS) - Free and Premium map services.
100.00% for the Software as a Service (SaaS) - LocalView Fusion Online.
Read MoreMarch 2013 - SLA and Uptime
/Uptime for March2013:
100.00% for the data as a service (DaaS) - Free and Premium map services.
100.00% for the Software as a Service (SaaS) - LocalView Fusion Online.
Read More25th March 2013 - Update to vector data map services!
/Data set changes in this release:
Tonight we successfully rolled out the second 2013 update of our online data services. We have updated Ordnance Survey MasterMap Topo data and Vector Map Local (VML) - these two datasets are used in the following map services:
Read MoreFebruary 2013: SLA and Uptime
/Uptime for February 2013:
100.00% for the data as a service (DaaS) - Free and Premium map services.
100.00% for the Software as a Service (SaaS) - LocalView Fusion Online.
Read MoreJanuary 2013: SLA and Uptime
/Uptime for January 2013:
100.00% for the data as a service (DaaS) - Free and Premium map services.
100.00% for the Software as a Service (SaaS) - LocalView Fusion Online.
Read MoreChanges to Raster Map services
/Changes have been made to the forthcoming release of the Free and Premium map services containing raster data. The changes are designed to improve and standardise the look of the map services, and ensure that raster data is only shown at the appropriate scales.
Read More29th January 2013 - Datahub services partial slow down
/Some users connecting to http://datahub.esriuk.com experienced service deterioration commencing at 14:06 (29th January 2013) which continued until it was partial resolved at 15:03 and fully resolved at 16:00. The exact cause is unknown at the time of writing though the Online Operations team is working on a number of scenarios.
Read MoreDecember 2012 - UPTIME and SLA
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Uptime for December 2012:
100.00% for the data as a service (DaaS) - Free and Premium map services.
100.00% for the Software as a Service (SaaS) - LocalView Fusion Online.
10th December 2012 Maintenance - Map services updated
/We had an update to some of our online map services tonight (10th December 2012) as part of our regular cycle of refreshes.
The data updated include:
Ordnance Survey MasterMap Topography (Currency: 9th October 2012)
Ordnance Survey VectorMap Local (Currency: October 2012)
Read MoreNovember 2012 - Uptime and SLA
/Uptime for November 2012:
99.97% for the data as a service (DaaS) - Free and Premium map services.
99.97% for the Software as a Service (SaaS) - LocalView Fusion Online.
Summary
LocalView Fusion Online and the Esri UK map services experienced an outage on the 22nd November that took 12 minutes to resolve. The outage duration did not reduce our monthly SLA target below the 99.5% target.
Read More22nd November 2012 - Outage with the DNS
/Summary:
DNS incident at 11:19 am (22nd November 2012), resulting in the inability to connect to http://datahub.esriuk.com was RESOLVED at 11:31 am. We had 12 minutes of unavailability.
Read More20th November 2012 - LocalViewFusion updated
/We had two template updates to LocalView Fusions last night (20th November 2012):
MyLocation 4.1.122.0 (update)
WebPublisher 4.1.110.0 (update)
Additionally, there was the installation of windows patches, anti-virus updates and a few tweaks to the system to ensure that all continues to run smoothly.
Read More11th November 2012 - Database Maintenance
/The Esri UK Online Services AWS RDS will undergo a system upgrade on Sunday, 11th November 2012, between 03:00 and 03:30 – there will be a slight disruption as the database will need to be rebooted and unavailable for a few minutes.
Read MoreOctober 2012 - Uptime and SLA
/LocalView Fusion Online experienced an outage on the 12th October that took 17 minutes to resolve. The outage duration did not reduce our monthly SLA target below the 99.5% target.
Read MoreSeptember 2012 - Uptime and SLA
/Uptime for September 2012:
100% for the data as a service (DaaS) - Free and Premium map services.
100% for the Software as a Service (SaaS) - LocalView Fusion Online.
Read MoreAugust 2012 - Service Level Agreement
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Uptime for August 2012:
99.80% for the Data as a Service (DaaS) - Free and Premium map services.
100.00% for the Software as a Service (SaaS) - LocalView Fusion Online.
July 2012 - Uptime and SLA
/
Uptime for July 2012:
100.00% for the data as a service (DaaS) - Free and Premium map services.
100.00% for the Software as a Service (SaaS) - LocalView Fusion Online.
Welcome Onboard
/Welcome to the Online Services blog!
Over the coming weeks and months this blog will contain regular posts to keep you informed about all things related to Esri UK's online services.
We will announce maintenance schedules, regularly reporting back on service level achievements each month, any outage reports (few and far between we hope!), un-scheduled maintenance and other blog-worthy items that affect the general well-being of the online services.
Service affecting events by our cloud suppliers, Amazon Web Services (AWS) will also be posted in order to keep everyone fully informed.
Information on our premium and free map services will be featured here and there is even room to include some technical articles on monitoring and alerting in the cloud. As ever, we are interested in hearing comments from readers so be sure to pop in a comment or two.
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