Using your own rasters with OS Open basemaps

With the release of the OS Open basemaps in ArcGIS Online, customers may wish to overlay their own raster tile layers on the basemaps. In some instances an error that the layer cannot be added to the map because it's coordinate system or tiling scheme can't be adjusted to align properly with the basemap.

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Improved support for transformations in ArcGIS Online

The July update of ArcGIS Online, combined with the 10.3.1 release of the ArcGIS Platform, has brought a number of new and improved features. This article describes the improvements to transformations in ArcGIS Online, which will be of particular relevance to many users in the UK and Ireland.
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Web AppBuilder for ArcGIS has arrived

Web AppBuilder for ArcGIS is a powerful new application builder included as part of ArcGIS Online and Portal for ArcGIS. This article explains the important differences between the standard Web AppBuilder for ArcGIS and the Web AppBuilder for ArcGIS (Developer Edition).
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OS MasterMap Topography Sites Layer

Ordnance Survey have released a new Sites layer within their OS MasterMap Topography dataset. A workflow has been identified for importing this layer into ArcGIS for Desktop 10.2.x and 10.3, read on to find out how.
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Helping you connect to your Active Directory store when configuring ArcGIS Server security

If your users are managed in your Active Directory store you might encounter a connection issue when setting up ArcGIS Server Security. This article explains why it happens and how to prevent it.
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Problems Accessing Services After a Reboot When Running ArcGIS for Server on a VM

If you are running ArcGIS for Server on a VM with the Web Adaptor installed, you might find that you are no longer able to access your services after a reboot. In some environments such as Amazon, the Web Adaptor is configured against the internal IP of the machine if it is not part of a domain. As this dynamically changes when the machine is rebooted, the Web Adaptor will need reconfiguring against this internal IP as it will have changed.
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Authorising your concurrent use licence but it’s still showing the old expiry date.

Have you been successful in authorising your new licences, yet the expiry date is still showing that of the old licences? Has the total number increased? This article is going to look at what this means and what to do next.
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How to: Uninstall 3rd Party Extensions

Third party extensions can provide some very useful additional functionality to ArcMap, but are not supported because they have not been written by Esri Inc. If ArcMap is not performing correctly, it may be necessary to remove/ uninstall third party extensions to see if this resolves the issue.
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