Blank ConnectingLinks in your ITN Network Dataset?

If you are using ProductivitySuite 2.1 for ArcGIS for Desktop 10.0 to process your Ordnance Survey (OS) Integrated Transport Network (ITN) data, you may encounter a situation where the ConnectingLinks feature class is blank.

This is a known issue within the software and a hotfix has been released to address it. To obtain this hotfix please contact support@esriuk.com.

Once the hotfix has been installed you will be required to reprocess your ITN data again from scratch, i.e. using the Data Converter and then the ITN Data Preparation tool.